Privacy Policy

Restack.gg ("Restack," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.restack.gg or use any related services, applications, or features (collectively, the "Services").

By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information in order to provide and improve our Services.

Personal Information You Provide

When you use the Services, we may collect personal information including:

• Name
• Email address
• Username or account identifiers
• Shipping address
• Billing information
• Payment details (processed by third-party payment providers)
• Phone number (optional)
• Referral codes or invite data
• Communications with our support team

If you join our waitlist, promotions, or giveaways, we may also collect your email address and referral activity.

Automatically Collected Information

When you access the Services, we may automatically collect certain technical information such as:

• IP address
• Device type
• Browser type
• Operating system
• Pages visited
• Referring URLs
• Time spent on pages
• Interaction with digital packs or platform features

This information helps us improve performance, prevent fraud, and understand how users interact with our platform.

Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

• Maintain login sessions
• Remember user preferences
• Analyze site traffic
• Prevent fraud and abuse
• Improve product experience
• Support referral tracking

You may disable cookies through your browser settings, though some platform features may not function properly.

2. How We Use Your Information

We use the information we collect for purposes including:

• Creating and managing your account
• Providing access to digital packs and collectibles
• Processing payments and transactions
• Facilitating card redemption or shipment
• Preventing fraud, abuse, and duplicate accounts
• Managing giveaways, referrals, and promotions
• Sending important account or service notifications
• Improving the platform and user experience
• Providing customer support
• Complying with legal obligations

We may also send product updates, launch announcements, or promotional emails, which you can opt out of at any time.

3. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate the Services, including:

Payment Processors

Third-party providers that process payments and transactions securely.

Shipping & Fulfillment Partners

When you choose to redeem a collectible for shipment.

Fraud Prevention Services

To detect suspicious activity, prevent abuse, and protect the platform.

Service Providers

Companies that provide:

• hosting infrastructure
• analytics
• email delivery
• customer support tools
• referral tracking

These partners are contractually obligated to protect your data.

4. Promotions, Giveaways, and Referrals

Participation in promotions, giveaways, or referral programs may require submission of personal information such as email address.

To maintain fairness and prevent abuse:

• accounts may require email verification
• duplicate accounts may be disqualified
• suspicious activity may result in removal from promotions

Information collected through promotions will be used only for administering the promotion and operating the platform.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

These measures may include:

• encrypted connections (HTTPS)
• secure authentication systems
• restricted internal access to data
• monitoring for suspicious activity

However, no system can be guaranteed 100% secure.

6. Data Retention

We retain personal information only as long as necessary to:

• provide the Services
• comply with legal obligations
• resolve disputes
• enforce platform policies

If you request account deletion, we will remove or anonymize your information unless retention is required by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• access to your data
• correction of inaccurate information
• deletion of your information
• restriction of processing
• data portability

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA).

To submit a privacy request, contact us at: privacy@restack.gg

8. Children's Privacy

The Services are intended for users 18 years of age or older.

We do not knowingly collect personal information from individuals under 18.

If we become aware that such information has been collected, we will take steps to delete it.

9. Third-Party Links

The Services may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

If we make material changes, we will notify users by updating the date at the top of this page or through other reasonable means.

Continued use of the Services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Restack.gg

Email: privacy@restack.gg

Website: www.restack.gg